Horizontal Directional Drilling System
Please note, some images are blurred because they contain proprietary content.
Overview
Client & Industry
Digital Control, Incorporated – Construction
ROLE
UX Designer, promoted to UX Lead
PLATFORM(S)
Native Mobile Application on iOS and Android, GUI for Proprietary Hardware
TOOLS
Jira, Confluence, Miro, Adobe XD*
*prototype recreated in Figma
Project DURATION
16 months (August 2019 - December 2020)
The Challenge
Goal
Digital Control, Inc. hired a multi-agency team to create a digital and physical system that would accurately drill and track horizontal directional drilling pathways.
Task
Create a mobile application and hardware system that functioned and communicated effectively on noisy, chaotic construction sites in areas with little to no phone service.
Concerns
Undocumented Sites
While horizontal directional drilling is less disruptive than traditional methods of drilling, construction teams would often collide with existing lines that weren’t accurately documented, causing increased timelines and expenses, as well as interrupted service to the surrounding communities.
Unreliable Service
Construction crews are often using Horizontal Directional Drilling in areas that have little to no phone service, making it difficult to accurately track the pipe’s GPS location.
Ineffective Communication
Construction sites tend to be chaotic and noisy, making traditional notifications practically useless and phone use unsafe.
Research
research here.
Opportunity
How might we create a seamless user experience that enables location-based reporting in chaotic, disconnected environments?
This client requested an initial UI Pattern library to build off of, which they have taken and applied across the rest of their products.
App PROTOTYPE
This prototype has been organized with the core flow on the top, and then edge case flows have been organized by sprint, documented with a description screen, ticket number, and date last updated.
Hardware GUI Prototype
This system required a GUI for a specialty device, and I was tasked with designing the UX, UI and icons for a small, limited pixel screen.